At Earthen Threads, we want you to be completely satisfied with your purchase. That's why we offer a 7-day return policy. Please contact us within 7 days of receiving your order.


To be eligible for a return, your kaftan must be unworn, unused, and in its original condition with tags and packaging. Contact us at to start a return.

* Please note that items sent back without prior approval will not be accepted.

Damaged Items:

If you receive a damaged, defective, or incorrect item, please let us know right away so we can make it right.


If you would like to exchange an item, the quickest way is to make a separate purchase for the new item and return the original.


Once we receive and inspect your return, we will notify you of the status of your refund approval. Once approved, the refund shall be credited by your original mode of payment automatically. Please keep in mind that it may take some time for your refund to be processed and posted by your bank or credit card company.